Call For Tenders
Tender No. RFP-2021-ITPM-298
Metrolinx is accepting Submissions for Customer Experience Technologies
ELECTRONIC BID SUBMISSION will be accepted until October 12th, 2021 3:00 p.m. local time (EST).
***NOTE: ELECTRONIC BID SUBMISSION
Your Submission for this opportunity must be sent to Metrolinx through the use of MetrolinxMERX EBS. Bidders shall be solely responsible for the delivery of their Submission using MetrolinxMERX EBS by the Closing, in accordance with the Instructions to Bidders.
Only Proponents who possess the following experience and qualifications will be considered for award of this Contract:
A1 Form of Proposal
i. Each Submission must include a fully completed Form of Proposal, as provided in the Form of Proposal of this Proposal Document. The Form of Proposal should be included at the front of the Proponent’s Technical Submission and must be submitted by the E-Bid Authorized Signer.
ii. Proponents shall declare any conflicts of interest in Section 7 of the Form of Proposal. If Section 7 Conflict of Interest is left blank the provisions of Section 7(ii) shall apply.
A2. Attachment # 1 –Pricing Submission
i. Metrolinx is requesting Proponents to provide software engineering services to deliver MVP and MVP++ (future scope) with a Lean-Agile approach.
ii. Metrolinx is requesting hourly rates for the roles (in Attachment #1) required to deliver the components of the Customer Experience Technologies. For a detailed description of current state, future state, scope of services, and MVP description please refer to Appendix “A” – Scope of Services.
iii. The roles Metrolinx has picked are for the purpose of price evaluation and should not be changed. However, proponents can include their recommendations as part of their technical submission (Section 2: Team Strength and Staffing plan – page 32 of this RFP). During the presentation stage, proponents will have further opportunity to share their recommendations on team composition. Rates for these recommendations are NOT to be included in the Technical Submission.
iv. Attachment #1 in the appended Excel file must be fully completed.
v. Attachment # 1 – Pricing Submission must be submitted as a separate file preferably in Excel format and may not be retyped or recreated.
A3. The Proponent must confirm that the design will ensure that the data shall be hosted in Canada or USA.
Metrolinx reserves the right to reject any or all Submissions at its sole discretion.